Email: hello@carnavigator.org
When you can expect a reply
Our editorial and support team monitors messages Monday through Friday, 9:00 AM–5:00 PM ET. We aim to respond to routine inquiries within 3 business days. If your request requires technical research, data checks, or coordination with contributors, please allow up to 10 business days. Urgent matters will be prioritized when clearly labeled as such in the subject line.
What we handle
Car Navigator specializes in verified guidance for car buyers, owners, and automotive researchers. Reach out by email for:
- Correction requests: If you find an error in an article, data table, or specification, tell us where it appears and include sources or documentation when possible.
- Editorial inquiries: Suggestions for topics, requests for deeper coverage, or proposals for collaborative reporting.
- Press and media requests: Interview requests, speaking invitations, or requests for expert commentary from our editors and automotive analysts.
- Partnerships and licensing: Opportunities for content licensing, syndication, or strategic partnerships aligned with our mission to provide unbiased car guidance.
- Research and data requests: Questions about our methodology, datasets used in comparisons, or requests for raw data (subject to licensing and privacy constraints).
- Reader feedback and accessibility issues: Suggestions to improve site usability, reports of broken features, or requests for alternative formats.
What we do not handle by email
We do not provide diagnostic vehicle repairs, step-by-step mechanical instructions for high-risk procedures, or remote vehicle troubleshooting via email. For vehicle repairs and safety concerns, consult a certified technician or the vehicle manufacturer immediately.
How we protect your information
We treat personal data shared in your messages with care. Messages are accessed only by team members who need them to respond. We do not sell email addresses or share private correspondence with third parties except when required by law. If you include sensitive information (for example, Social Security numbers or payment details), we will request a safer method to exchange that information.
About our team
Car Navigator is staffed by automotive journalists, certified technicians, and data analysts with years of experience across vehicle testing, market analysis, and consumer advocacy. Our editorial process emphasizes transparency, source verification, and practical guidance for real-world car ownership.
If you prefer, include a concise subject line and relevant attachments (spec sheets, photos, or screenshots) to help us route your message to the right specialist.